Maybe you've just been designated the new KM Coordinator but you've been an engineer your whole career. Or, maybe your knowledge-based initiative has failed and there is no KM-911 number. Or, maybe your KM team just needs some expertise. Whatever the case, most organizations want to turn to an expert, but don't want them taking over their KM effort and sticking around for years. Our High Performance KM Coaching helps people and/or teams address the tough challenges they are facing and provides the industry expertise and network to leverage real results in the company. We help smart managers avoid the pitfalls of failed KM projects by working together in partnership to help ensure the transferability of collective know-how throughout the organization.
Our 1-on-1 and team coaching program is designed to develop current and emerging leaders. Some typical organizational challenges that are requested for coaching sessions include:

• Aligning knowledge strategy
• How to roll out a selected program
• How to choose the right project team
• Facilitating Community of Practice Leaders
• Evaluating the right IT tool
• Motivating people to participate
• Measuring results
• How to get started in KM
• How to garner senior leadership support
• Creating the business case
• Overcoming silos
• Improving communications
• Meeting management and facilitation skills

We align our training with your organization by incorporating your key performance drivers and performance improvement process. Individual coaching programs are tailored from your needs and the following diagnostic approaches may be used:

• Knowledge Strategy Assessment
• Organizational Network Analysis
• Knowledge culture assessment
• Personality assessments
• Team assessment
• Structured assessment interviews with key employees
• On-site observation and shadow consulting
• Structured one-on-one coaching
• Videotape feedback and training
• Small group workshops and meeting facilitation
• Pilot Program Coaching